* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. [00:00:21] SO ON. I'LL CALL THIS MEETING WITH BAYTOWN CITY COUNCIL WORK SESSION TO ORDER. IT'S THURSDAY, JULY 22ND, 5:35 PM WE ARE IN BAYTOWN CITY HALL. UH, COUNCIL CHAMBERS, WE DO HAVE A QUORUM. WE HAVE, UH, JUST A COUPLE ITEMS TO ADDRESS. UH, THE FIRST ITEM IS DISCUSS [a. Discuss the proposed traffic calming policy.] THE PROPOSED TRAFFIC CALMING POLICY. MR. JOHNSON, GOOD EVENING COUNCIL MEMBERS AND MAYOR, THANK YOU FOR HAVING ME. UM, THIS IS AN UPDATE. WANT TO GET THAT FEEDBACK. UH, THIS IS AN UPDATE TO, UM, WHAT WE HAD PRESENTED TO YOU, I GUESS A COUPLE MONTHS AGO, UM, TO THE TRAFFIC CALLING POLICY UPDATE. UM, TONIGHT WE'LL GO OVER A LITTLE BIT OF OUR SUM, UH, SUMMARY OF OUR PREVIOUS UPDATE, OUR PROPOSED POLICIES AND PROPOSED PROCEDURES. UM, OUR, UH, UM, OUR, I GUESS, I'M SORRY, I GOT THIS OUT OF ORDER. I GUESS. UM, THE SUMMARY OF THE, OF THE PROPOSED POLICIES ARE, UH, NEIGHBORHOOD TREATMENT VERSUS A SINGLE STREET LIMITED TO LOCAL AND RESIDENTIAL STREETS ONLY. SO ARTERIALS AND, UM, MAJOR COLLECTORS CAN'T RECEIVE THESE TREATMENTS. UM, ESTABLISHING THE SAME THRESHOLDS THAT WE HAD BEFORE FOR THE, UM, FOR TRIGGERING TRAFFIC CALMING, UM, AND THEN ALSO CREATING THE TRAFFIC CALMING TOOL CHEST. UM, THE FEEDBACK THAT WE'D RECEIVED FROM Y'ALL WAS YOU ABSOLUTELY DID NOT WANT A COUNCIL TRIGGERED OR COUNCIL LED, UM, OPTION FOR THIS. SO THAT IS NOT IN THERE. UM, AND ALSO TO SIMPLIFY THE PROCESS, UM, ONE OF THE BIG THINGS THAT WE DID DO IN THIS, UM, REWRITING OF THE POLICY WAS REMOVE A LOT OF THE VERY SPECIFIC AND ONEROUS STANDARDS. UM, AND I CAN TALK ABOUT THIS A LITTLE BIT AS WE START MOVING FORWARD. UM, THE PROPOSED POLICIES, GENERALLY, UM, TRAFFIC COMING ISS NOT A SPOT. TREATMENT AND ANALYSES HAVE TO INCLUDE A LARGER AREA. UM, THE NON-RESIDENTIAL COLLECTORS NOR ARTERIALS ARE NOT ABOVE FOR TRAFFIC CALMING, PRIMARY AFFECTED ROADWAYS MUST BE AT LEAST A THOUSAND FEET. TRAFFIC CALMING MEASURES WILL BE PRIMARILY, WILL PRIMARILY ADDRESS EXCESSIVE SPEEDS AND EXCESSIVE VOLUMES. UM, UM, WE ALSO INCLUDED A, UM, SPECIFIC STANDARD HERE, WHICH IS THE NEXT ONE. IF THE CITY'S TRAFFIC ENGINEER DETERMINES THAT AN IMMEDIATE AND SUBSTANTIAL TRAFFIC SAFETY RELATED PROBLEM EXISTS, THEN THE STANDARD PROCEDURES WILL BE SUSPENDED AND CITY STAFF WILL PROMPTLY ADDRESS THE SAFE, THE TRAFFIC SAFETY RELATED PROBLEM. SO IF THERE IS A SAFETY ISSUE, WE CAN JUST GO TAKE CARE OF IT WITHOUT HAVING AND INITIATE TRAFFIC CALMING OR WHATEVER IT IS WE NEED TO DO, RATHER THAN HAVE TO GO THROUGH THIS POLICY, UM, AND FOLLOW THE PROCEDURES HERE. UM, FOR THE EXCESSIVE SPEEDS, THE, UM, PRIMARY AFFECTED ROADWAY, WHICH IS THE, THE BIGGEST PROBLEM'S GONNA HAVE TO HAVE AT LEAST 500 CARS A DAY. IT CAN'T HAVE MORE THAN 1500, AND THE NUMBER OF SPEEDERS HAS TO EXCEED 15% OF THE, UM, TRAFFIC VOLUMES DURING A FOUR HOUR OFF, UH, OFF PEAK, UH, STUDY PERIOD. UM, ON THE EXCESSIVE VOLUMES, THE PRIMARY AFFECTED ROADWAY HAS TO HAVE MORE THAN 1500 VEHICLES PER DAY. AND THE PROPOSED PROCEDURE, UM, IT'S STILL A LITTLE BIT LONG BY STEPS, BUT IT'S, UH, MUCH SIMPLER THAN IT WAS BEFORE. IDENTIFY THE, UH, POTENTIAL TRAFFIC CALMING ISSUE. SUBMIT THE APPLICATION FOR NEIGHBORHOOD TRAFFIC CALMING, COLLECT THE DATA, DEVELOP A PLAN FOR NEIGHBORHOOD TRAFFIC, CALMING NEIGHBORHOOD RESIDENT MEETING. THEN THE PLAN FOR THE NEIGHBORHOOD TRAFFIC CALMING ENDORSEMENT, UM, PLAN FOR NEIGHBORHOOD TRAFFIC, CALMING APPROVAL. THEN FUNDING DESIGN AND IMPLEMENTATION, AND THEN MONITORING EVALUATION. UM, AS BEFORE, IT IS INITIATED BY RESIDENTS. UM, ME, THE TRAFFIC ENGINEER OR STAFF WILL BE, UH, WILL MEET WITH THE RESIDENTS TO HEAR AND, UM, UNDERSTAND WHAT THEIR ISSUES ARE. AND THEN WE'LL GO AND PERFORM A WINDSHIELD SURVEY AND TRY AND UNDERSTAND WHAT THE ISSUES ARE GOING OUT, ARE GOING ON UP THERE. THEN THEY'LL SUBMIT, UM, AN APPLICATION FOR NEIGHBORHOOD TRAFFIC CALMING. UM, AND IT WILL GIVE THEM A SIX WEEK TIMEFRAME TO GET THE NECESSARY INFORMATION TOGETHER. THEY'LL ESTABLISH A RESIDENTIAL TEAM, A RESIDENT TEAM OF THREE TO FIVE PROPERTY OWNERS. UM, AND THEN THEY DO STILL NEED AN APPLICATION PETITION TO MAKE SURE THAT WE, THAT THE, THE NEIGHBORHOOD ITSELF IS ON BOARD WITH WHAT THEY'RE WANTING TO DO. YOU'RE NOT GONNA GET ONE OR TWO PEOPLE PUSHING THIS ON EVERYBODY ELSE. UM, AND IT IS [00:05:01] ONLY ONE SIGNATURE PER, UH, PER PROPERTY AND THE MAJORITY OF THE PROPERTY OWNERS, UM, IT COMPARED TO WHAT WAS REQUIRED FROM THE EXISTING POLICY. WE HAVE SIMPLIFIED THIS AND MADE IT EASIER. WE'RE NOT REQUIRING VETTING OF THE SIGNATURES FOR THIS. IT'S, YOU, YOU GET US 50% OF THE, OF THE HOMEOWNERS AND WE'RE GOOD. AND THEN WE'LL GO AND COLLECT THE DATA. UM, I'LL WRITE A LETTER REPORT EXPLAINING WHAT THE RESULTS ARE, UM, AND THEN STAFF WILL MEET WITH THE RESIDENTIAL, UH, THE RESIDENT, UM, TEAM, UM, AND DISCUSS THE, THE FINDINGS. UM, IF THE, UM, RESULTS ARE THAT THE AREA DOESN'T MEET THE THRESHOLDS, THEN IT STOPS, UM, OR THE, THE PROCESS STOPS, BUT IT DOESN'T STOP THEM FROM RESUBMITTING WHEN THEY, UH, WHEN THEY FEEL LIKE IT'S NECESSARY. UM, BUT IF IT DOES MEET THE THRESHOLDS AND WE'LL MOVE FORWARD AND THE RESIDENTIAL TRAFFIC TEAM WILL DEVELOP A PLAN UNDER THE GUIDANCE OF STAFF WILL TEACH 'EM WHAT THESE THINGS ARE, HOW TO USE THEM, WHAT THE APPLICATIONS ARE, AND THE THRESHOLDS. UM, AND THEN WHEN THEY'RE DONE WITH THAT, I'LL TAKE A LOOK AT IT AND MAKE SURE THAT IT MEETS STANDARDS AND IT MAKES SENSE. UM, THEN THEY'LL HOLD A PUBLIC MEETING WITH THE REST OF THE RESIDENTS. UM, THEY'LL PRESENT THEIR PLAN FOR THE NEIGHBORHOOD TRAFFIC CALMING, I'LL DEVELOP, OR I'LL PREPARE AND OR I'LL PRESENT THE, UH, THE LETTER REPORT. AND THEN THE, UM, RESIDENTIAL OR THE RESIDENT TRAFFIC TEAM WILL, UM, RECEIVE THE COMMENTS FROM THEIR NEIGHBORS AND INTEGRATE THAT INTO THEIR, UM, TRAFFIC CALMING PLAN. UM, AND THEN THEY'LL HAVE TO GO GET THE ENDORSEMENT BECAUSE THIS IS WHEN WE'RE STARTING TO LOOK AT REAL MONEY BEING SPENT. SO WE NEED TO MAKE SURE THAT EVERYBODY IN THAT, OR THAT NOT EVERYBODY, BUT, UM, A SUFFICIENT NUMBER OF, OF PROPERTY OWNERS ARE ON BOARD WITH THIS. UM, WE'LL GIVE THEM SIX WEEKS TO GET THE NECESSARY SIGNATURES. UM, IT IS, WE, WE SET IT TO TWO THIRDS OF THE PROPERTY OWNERS INSTEAD OF THE PREVIOUS 70% OF PROPERTY OWNERS. UM, AND UNLIKE WHAT'S THE, WHAT THE CURRENT POLICY IS NOW, WHICH IS YOU HAVE TO SEND OUT CERTIFIED MAIL, THEY HAVE TO MAIL IT BACK, THEY HAVE TO DO ALL THIS STUFF AND STILL MEET THAT THRESHOLD IN THIS ONE, IT'S GONNA BE A PETITION FORM, AS OPPOSED TO HAVING TO GO THROUGH ALL OF THAT AND SPEND ALL THAT MONEY AND TIME AND MAKE SURE THAT, UH, IT, THIS IS JUST GONNA BE A MUCH SIMPLER, EASIER PROCESS COMPARED TO WHAT IT IT CURRENTLY IS. UM, AND THEN IF THEY CAN'T, IF THE RTT CAN'T OBTAIN THE ENDORSEMENTS, THEN THEY'RE STILL ABLE TO REVISE THE PLAN AND TRY AGAIN. UM, AND IF THEY STILL CAN'T GET THE, UM, THE ENDORSEMENTS ON THE SECOND TIME, THEN THE PROCESS ENDS. BUT IF IT GOES FORWARD, THEN, UM, AS IS REQUIRED BY OUR CODE OF ORDINANCES, THE, UM, P AND Z HAS TO APPROVE TRAFFIC CHANGES. UM, SO TRAFFIC CONTROL CHANGES, AND SO STAFF WILL CREATE, UM, A P AND Z AGENDA ITEM, AND THE RTT WILL BE ABLE TO COME IN AND PRESENT THAT TO P AND Z AND EXPLAIN TO THEM WHAT IT IS THAT THEY'RE WANTING, WHAT THE TRAFFIC CALMING PLAN IS, AND THEN THEY'LL, UH, P AND Z WILL, I GUESS, VOTE ON IT. AND THEN IF IT PASSES P AND Z, UM, THEN WE'LL START TALKING TO THEM ABOUT THE FUNDING. THEY'LL HAVE THE OPPORTUNITY TO FUND THEMSELVES IF THEY SO FEEL, UM, IF THERE IS MONEY IN THE CURRENT BUDGET, THEN WE POSSIBLY COULD FUND IT IMMEDIATELY. UM, IF IT'S NOT IN THE CURRENT BUDGET, THEN THE, UM, RESIDENT TRAFFIC TEAM CAN REQUEST THE CITY TO CONSIDER THE PROJECT DURING OUR NORMAL BUDGETING PROCESS FOR THE NEXT BUDGET YEAR. UM, THE, UM, IT, IT ALSO STIPULATES THAT PROJECTS THAT DO REQUIRE CONSTRUCTION AS OPPOSED TO INSTALLATION, UM, THAT THOSE WILL REQUIRE ENGINEER DRAWINGS. UM, THE DIFFERENCE BETWEEN THE CONSTRUCTION INSTALLATION, UM, THE, UH, THE SPEED CUSHIONS THAT ARE PUT OUT IN, UM, THAT WE RECENTLY HAD PUT OUT, THOSE ARE INSTALLED, BUT IF WE HAVE, IF THEY'RE ACTUALLY GOING TO MODIFY THE STREET, THAT ACTUALLY REQUIRES CONSTRUCTION, UM, AND THOSE WOULD REQUIRE ENGINEERED DRAWINGS, AND IT IS A POSSIBILITY THAT CITY CREWS COULD POTENTIALLY PERFORM THE CONSTRUCTION OR INSTALLATION. UM, IT'S A DECISION THAT'LL HAVE TO BE, UM, MADE AT THAT TIME. AND DEPENDING ON THE, THE SIZE OF THE PROJECT, UM, MONITORING AND EVALUATION, WE ALWAYS WANNA MAKE SURE THAT WHAT WAS DONE IS MEETING THE, UM, [00:10:01] THE INTENT OF WHAT WAS PUT TOGETHER. SO WE'LL DO AN AFTER STUDY AS WELL. DO Y'ALL HAVE ANY QUESTIONS OR COMMENTS FOR US TO, UH, YES MA'AM. PLEASE. UM, THANK YOU, MAYOR. SO YOU'VE MENTIONED THAT IT HAS TO HAVE A THRESHOLD OF 500, AND IF IT DOESN'T, THEN THE PROCESS JUST STOPS. CORRECT. THE PRIMARY AFFECTED ROADWAY IT NEEDS. YES, MA'AM. YES. MM-HMM . SO WOULD THERE BE ANY OTHER RECOMMENDATIONS? DO YOU PUSH IT THROUGH TO LIKE A POLICE DEPARTMENT OR, OR WHAT HAPPENS FROM THERE? BECAUSE, UM, Y'ALL KNOW THAT WE HAVE SOME VERY LONG ROADS IN SOME NEIGHBORHOODS, UM, GRESHAM MORALE AND Y'ALL RECENTLY INSTALLED, WELL, NOT VERY RECENT, BUT Y'ALL DID INSTALL SOME STOP SIGNS IN SOME OF THE INTERSECTIONS, AND THAT HAS WORKED SOMEWHAT, BUT, UM, I'M HEARING OF CONTINUED SPEEDING. MM-HMM . PASSING UP THOSE STOP SIGNS. AND AGAIN, THOSE STREETS ARE VERY LONG MM-HMM . AND SO WHAT WOULD YOU DO IN THAT INSTANCE? IT DOESN'T MEET THE 500. 'CAUSE THERE ARE NOT 500 CARS THAT PASS THROUGH THERE IN A DAY. MM-HMM . AND I HAVE OTHER NEIGHBORHOODS IN THE SAME SITUATION. SO WHAT WOULD YOU DO THEN? IT GENERALLY, WHAT I'VE DONE WHEN I RECEIVE THOSE PHONE CALLS FROM RESIDENTS IS THAT I DO PASS IT ON TO PD AND TALK TO PATROL AND SAY, COULD YOU STEP THIS UP? I ASKED THE RESIDENT, CAN YOU GIVE ME AN IDEA OF WHEN THE, THE PROBLEM TIMES ARE? AND THEN THAT WAY I CAN, UM, HELP PD ISOLATE THE TIME PERIODS WHEN THEY SEE THE PROBLEMS. THAT'S WHAT I USUALLY DO. THANK YOU. YES, SIR. YOU GOT A COUPLE OF QUESTIONS. HOW WOULD SAFETY BE DEFINED IF WE SAID THAT, IF IT'S A SAFETY ISSUE? THAT'S A VERY GOOD QUESTION. UM, AND IT'S GENERALLY, UM, IF THERE IS LIFE OR PROPERTY AT, THAT'S IN GENERAL MM-HMM . SAFETY IS, IS DEPENDENT UPON LIFE AND PROPERTY. UM, IF WE'RE SEEING THAT IT IS A LIKELIHOOD THAT SOMEONE WILL GET KILLED, THAT'S AN OBVIOUSLY AN IMMEDIATE AND EMERGENT SITUATION. IF IT'S, UM, OBVIOUS THAT SOME, THAT PROPERTY WILL GET DAMAGED, SOMEBODY'S GOING TO RUN OVER MM-HMM . POP THE CURB, WHATEVER IT IS, THOSE ARE EMERGENT ISSUES AND, AND, UH, VARIOUS SAFETY SPECIFIC. UM, IT, AND IT ALSO DEPENDS ON, UH, THERE, THERE'S A, IT'S HARD TO EX, IT'S VERY HARD TO DESCRIBE WITHOUT LOOKING AT THE SITUATION. UM, THERE'S NOT A DEFINABLE THRESHOLD OR SITUATION THAT BEYOND OBVIOUSLY, UH, SOMEBODY POPPING THE CURB OR, UH, PEOPLE GETTING RUN OVER. AND I'M ASKING THAT QUESTION BECAUSE OF THAT. MM-HMM . IF YOU STAY IN A RESIDENTIAL NEIGHBORHOOD, I HAVE KIDS MM-HMM . MY NEIGHBORS MAY HAVE KIDS, IF THEY BRING AN ISSUE TO, TO US OR TO YOU, THEY'RE GOING TO SAY THAT THIS IS A SAFETY ISSUE BECAUSE SOMEBODY'S CHILD MAY BE KILLED MM-HMM . UM, SO THAT, THAT'S SOMETHING TO REALLY THINK ABOUT HOW WE ARE GOING TO DEFINE THAT. 'CAUSE IF NOT, IF YOU HAVE A ROAD AND THREE NEIGHBORS, THEY ALL HAVE KIDS AND THEY SAID, MY KIDS ARE RIDING A BIKE, WALKING DOWN THE STREET AND PEOPLE ARE SPEEDING. THAT'S SOMETHING I THINK WE NEED TO HAVE SOME, SOME CLEAR UNDERSTANDING OF WHAT EXACTLY SAFETY, HOW WE'RE GOING TO DEFINE THAT. OKAY. VERY GOOD. UM, THE NEXT QUESTION IS, I THOUGHT WE HAD DISCUSSED INSTEAD OF HAVING 50% OF HOMEOWNERS IN THE NEIGHBORHOOD, THAT WE WOULD LOOK TO ONE OR TWO STREETS OVER, BECAUSE MOST HOMEOWNERS IN BIG NEIGHBORHOODS, LAKEWOOD EAST POINT, THEY DON'T CARE WHAT GOES ON IN OTHER SIDE OF THEIR NEIGHBORHOOD, AND THEY MORE THAN LIKELY DON'T TRAVEL TO THE OTHER SIDE OF THEIR NEIGHBORHOOD. MM-HMM . SO HOW DID WE GET BACK TO 50% OF HOMEOWNERS? SO THE 50% OF THE HOMEOWNERS ARE IN THE, UM, THE, THE AFFECTED AREA. OKAY. SO IT'S NOT NEC IT'S NOT THE WHOLE NEIGHBORHOOD. OKAY. AND SO I APOLOGIZE IF I, IF IT WAS, IT, IT'S WRITTEN DIFFERENTLY IN THE, UM, AND MORE PRECISELY IN THE ACTUAL LANGUAGE, IT IS THE AFFECTED AREA THAT STAFF HAS DEFINED AS WOULD BE THE IMPACT AREA. AND HOW WOULD THAT AREA BE DEFINED? UH, THAT IS, UM, AS AN EXAMPLE, PINEHURST MM-HMM . UM, EL CHACO WAS ONE OF THE BIG, WAS ONE OF THE BIG, UM, STREETS THAT WE NEEDED TO TAKE A LOOK AT AS WAS PINEHURST, THE ROADWAYS THAT, UH, IF WE WERE TO PUT TRAFFIC CONTROL ON EL CHACO, IS THERE AN EASY OR SIMPLE WAY FOR, UM, DRIVERS TO BYPASS THOSE AND GO ONTO A DIFFERENT STREET? AND IF THERE IS, AND WOULD IT MAKE SENSE THAT THAT WOULD OCCUR, THEN THOSE STREETS WOULD BE ADDED IN BECAUSE WE WOULD NEED TO ADD THE TRAFFIC CONTROLS THERE, THE TRAFFIC CALMING THERE AS WELL. THAT'S HOW IT GETS ADDED IN. SO IT'S KIND OF A STEP PROCESS TO SEE, UM, WHICH [00:15:01] EXTRA STREETS WOULD BE ADDED IN. OKAY. AND MY LAST QUESTION, WHAT HAPPENS, YOU MENTIONED THE POST STUDY TO MAKE SURE THAT IT WAS ACHIEVING WHAT IT WAS PUT THERE FOR. YES, SIR. WHAT HAPPENS IF IT'S NOT ACHIEVING WHAT IT WAS PUT THERE FOR? UM, IN THAT CASE, WE WILL, UM, I DIDN'T WRITE THIS IN. IT WAS A, THERE WAS A VERY SPECIFIC PROCESS THAT WAS WRITTEN IN AND IT WAS, UH, IN THE CURRENT FORM OF THE POLICY. UM, I PULLED IT OUT BECAUSE IT DIDN'T MAKE A WHOLE LOT OF SENSE TO FOLLOW THAT ROAD, BUT, UH, TO FOLLOW THAT ROAD METHOD. HOWEVER, THE ANSWER WOULD BE IF IT'S NOT FOLLOWING IT, UH, OR IF IT'S NOT ACHIEVING ITS GOALS, THEN WE'RE GONNA TAKE A LOOK AT IT AGAIN AND MEET WITH THE RESIDENTIAL TRAFFIC TEAM AND EXPLAIN THIS IS WHAT'S GOING ON. UM, BUT WE'LL ALSO NEED TO FIGURE OUT WHY IT DIDN'T WORK, BECAUSE IT SHOULD HAVE. OKAY. BUT DEAL, THAT'S ALL I HAVE. ALRIGHT. THANK YOU. SEE MUCH. I DO. YES, MA'AM. MATT, DO YOU, UM, DO YOU SEE STAFF USING THIS POLICY WHEN A CITIZEN BRINGS A CONCERN AND STAFF DOESN'T AGREE THAT A, A TRAFFIC CALMING MEASURE IS NEEDED? OR DO YOU SEE THIS BEING USED ANYTIME A CITIZEN BRINGS A TRAFFIC CALMING CONCERN TO US? THAT'S PART, UM, IT SHOULD BE USED ANYTIME IT, UH, A, A RESIDENT BRINGS ONE IN, BUT THAT'S ALSO THE, UM, AND THAT'S WHY WE HAVE THE INITIAL MEETING AND, UH, STAFF WOULD GO OUT AND EVALUATE THE, THE ISSUES THAT ARE BEING BROUGHT IN AND THAT AT THAT POINT IN TIME WE CAN, UM, UH, TALK TO THE RESIDENT WHO BRINGS IT IN OR RESIDENTS AND SAY, HERE'S, HERE'S WHAT WE SEE. AND, UM, YOU'RE WELCOME TO FILE THE APPLICATION. HERE'S WHAT YOU'RE GONNA NEED TO DO TO FILE THE APPLICATION. AND IF IT'S ONE OF THOSE RESIDENTS WHO IS HAVING A FIGHT WITH A NEIGHBOR, IT'S GONNA BE PRETTY HARD TO GET THE 50%. I FEEL LIKE I COULD SEE THAT BEING REALLY USEFUL WHEN YOU HAVE A SITUATION LIKE THAT. MM-HMM . BUT IF IT'S USED FOR EVERY TRAFFIC CALMING SUGGESTION A RESIDENT BRINGS, I FEEL LIKE THIS REMOVES JUST COMMON SENSE OR STAFF'S ABILITY TO JUST MAKE COMMON SENSE DECISIONS. AND IF IT, YOU KNOW, AND THEY SAY, YEAH, YOU'RE RIGHT. THAT STOP SIGN SHOULD HAVE BEEN THERE. I CAN'T BELIEVE THERE'S NOT ONE THERE. I CAN HAVE IT UP TOMORROW, BUT IF THIS IS USED FOR EVERY SITUATION, YOU'VE JUST COMPLICATED SOMETHING THAT PROBABLY COULD HAVE JUST BEEN TAKEN CARE OF. SO, I, I APOLOGIZE. ONE OF THE THINGS I I IS, THAT IS IN THE POLICY IS AN EXPLANATION THAT TRAFFIC CALMING IS A SELF-ENFORCING, UH, MECHANISM. AND THEREFORE IF IT REQUIRES ENFORCEMENT LIKE A STOP SIGN, THEN THAT'S NOT TRAFFIC CALMING. SO THE TRAFFIC CONTROL VERSUS TRAFFIC CALMING, UM, IF YOU CAN GET A TICKET FOR IT, THAT'S NOT INCLUDED IN HERE. OKAY. SO IT DOESN'T ADDRESS THAT. SO IF IT'S A STOP SIGN, THEN WE STILL HANDLE IT AND WE GO TAKE CARE OF IT. OKAY. OTHER THAN SPEED CUSHIONS, THEN WHAT'S, WHAT WOULD BE TRAFFIC CALMING? UM, THE TRAFFIC COMING WOULD BE CHICANES, THE NECK DOWNS MODIFICATION OF THE, UH, OF THE ROADWAYS. AND I APOLOGIZE, I I'VE HAD THAT IN THE PRESENTATION LAST TIME. I THINK I REMEMBER NOW. ROUNDABOUTS AND THINGS LIKE THAT. YEAH. THE, THE MANY, I DON'T SEE A LOT OF REQUESTS FOR THAT KIND OF STUFF, SO YOU'D BE SURPRISED. . OH, OKAY. I I ACTUALLY, I, I DO GET SEVERAL OF THOSE EVERY COUPLE MONTHS. OKAY. UM, YES MA'AM. ANY OTHER COMMENTS, QUESTIONS, UH, COMMENT? I, I, I STILL THINK THE THRESHOLDS MIGHT BE DIFFICULT TO REACH. I GUESS ONLY TIME WILL TELL, UM, THE TWO THIRDS, UH, I THINK IT'S GONNA, IT'S DIFFICULT TO GET TWO THIRDS OF THE PEOPLE TO EVEN COME TO THE DOOR, MUCH LESS SIGN SOMETHING. UM, SO WE'LL SEE. MAYBE WE REVIEW THIS IN SIX MONTHS OR A YEAR, JUST SEE HOW MANY REQUESTS WE'RE GETTING AND HOW MANY OF 'EM ARE ACTUALLY ABLE TO, TO MAKE IT ALL THE WAY THROUGH. MM-HMM . UM, BUT IT IS ON ALL THE, IT'S THE MAJORITY OF PROPERTY OWNERS. SO WHERE YOU HAVE RENTERS LIVING IN A LOT OF THESE HOUSES AND AND NEIGHBORHOODS, HOW IS THAT HANDLED? CAN THEY SIGN OR IS IT JUST GONNA BE THE PROPERTY OWNER? SO THE WAY THAT I WROTE THE POLICY WAS, UM, AND, AND ALSO I, I RECOGNIZE THAT GETTING TWO THIRDS SIGNATURES IS GONNA BE A SOMEWHAT DIFFICULT THING TO DO. AND WE DID GIVE 'EM A SIX WEEK TIMEFRAME. HOWEVER, IF THEY SHOW THAT THEY'VE REACHED THE 50% MARK, WE'LL WE CAN GRANT THEM IF THEY ASK FOR ANOTHER TWO WEEKS TO GET THE REST OF THE SIGNATURES DONE, 'CAUSE THEY'RE GETTING CLOSE ENOUGH, WE DON'T WANNA CUT 'EM OFF. OKAY. UM, AND I ALSO WROTE IT IN THAT THE, IF THE PROPERTY OWNER ELECTS TO ALLOW A PROXY, THEN THAT'S ACCEPTABLE. OKAY. ALRIGHT. THANK YOU. YES, SIR. YEAH. GOOD. UH, MATT? YES, SIR. A LOT OF WORK ON THIS. UM, GOT SEVERAL COMMENTS. UM, WE'RE GONNA MAKE AN INDIVIDUAL DO BASICALLY TWO PETITIONS THAT'S ONEROUS. I, I'M, I'M GOING TO JUST TELL YOU, YOU KNOW, IF, IF I GET OUT AND I GET A PETITION AND I GET 50% [00:20:01] PLUS ONE OF THE HOMEOWNERS IN AN AFFECTED AREA JUST TO GET IT STARTED, AND THEN HALFWAY THROUGH THE PROCESS YOU'RE GONNA REQUIRE, I GO OUT AND GET TWO THIRDS. I MEAN, I'VE ALREADY GOT 50 PLUS ONE, SO THAT'S A LITTLE ONEROUS. SO MAYBE WE'VE ALREADY GOT THE PROCESS STARTED. UH, SO I'M A LITTLE CONCERNED THAT WE'RE GONNA MAKE CITIZENS GO BACK AND DO IT TWICE AGAIN. I'VE GONE DOOR TO DOOR, LIKE, UH, COUNCILMAN POWELL SAID, IT IS TOUGH TO GET PEOPLE TO COME OUT AND TALK TO YOU, LET ALONE SIGN SOMETHING. IF I GO AROUND ONCE AND GET 50% PLUS ONE, I'M KIND OF LEANING TOWARDS THAT'S, THAT KICKS OFF THE PROCESS THAT TELLS YOU THERE'S SUFFICIENT FOLKS THAT ARE INTERESTED IN GETTING THIS DONE. LET'S GO THROUGH THE WHOLE PROCESS. UH, SO THE TWO THIRDS, I'M, UH, SECOND PETITION IN TWO THIRDS. I'M A LITTLE CONCERNED ABOUT MAY, MAY, MAY, MAY I RESPOND TO THAT IF IT SAYS OKAY. MM-HMM . UM, THE 50% IS TO GET IT STARTED. SO YOU'RE RIGHT THERE ARE INTERESTED IN IT. HOWEVER, THE TWO THIRDS COMES AFTER A PLAN HAS BEEN DEVELOPED. SO IT WOULD ALLOW THOSE PEOPLE WHO WERE A PART OF THE 50%, IF THEY DON'T LIKE WHAT IS BEING PROPOSED, IT ALLOWS THEM TO OPT OUT OF IT. SO IT'S NOT A ONE AND DONE. IT ALLOWS THEM TO COME BACK AND SAY, YOU KNOW WHAT? I REALLY DON'T LIKE WHAT YOU'VE DONE HERE, BUT IN ORDER TO GET MY VOTE, IF YOU CHANGE THIS, THEN I'LL BE OKAY WITH IT. SO IT ALLOWS THE, A LITTLE BIT MORE LEEWAY WANTS THE PLAN COMES IN THAT THAT'S THE, THAT WAS THE THOUGHT PROCESS, SIR. AND, AND I, I CAN SEE THAT TO SOME EXTENT, BUT THAT'S STILL PRETTY ONEROUS ON INDIVIDUALS OR THE THREE PEOPLE THAT YOU FORM A TEAM, THEY'RE GONNA HAVE TO HAVE A LOT OF INPUT FROM THE COMMUNITY SURROUNDING COMMUNITY TO GET THIS DONE. 'CAUSE YOU'RE FORMING, YOU KNOW, IT WAS AN RTT TEAM AND RESIDENTIAL TRAFFIC TEAM AND, YOU KNOW, IT IS KIND OF LIKE, THAT'S AGAIN, DEALING WITH CITIZENS. UM, ON THIS SIDE OF THE DICE, I CAN TELL YOU, I'VE, I'VE GOT A WHOLE DIFFERENT PERSPECTIVE OF, OF REGULATION AND ENFORCEMENT DEALING WITH THE CITIZENS GROUPS. 'CAUSE THERE, THAT'S JUST TOUGH TO DO. UM, I, I WAS KIND OF, I CHUCKLED WHEN I SAW THE PROJECT CAN BE FUNDED BY THE RESIDENTS. SO WE'RE GONNA START ASKING OUR RESIDENTS TO PAY FOR TRAFFIC CALMING ISSUES. UH, I CAN TELL YOU MY DISTRICT WOULD PROBABLY BE PRETTY OPPOSED TO THAT. UH, ALMOST, I COULD PROBABLY GET TWO THIRDS SIGNATURES TO SAY THAT'S NOT GONNA HAPPEN. UH, SO I'M CONCERNED ABOUT THAT ISSUE. UM, THE 500 VEHICLES PER DAY AS WAS BROUGHT OUT, I'VE GOT A LOT OF STREETS THAT PROBABLY ARE JUST BARELY A THOUSAND FEET LONG. I'M PROBABLY UNDERESTIMATING THAT. BUT TO HAVE 500 VEHICLES A DAY GO DOWN THAT STREET, THAT'S PROBABLY NOT REALISTIC. BUT THERE'S STILL POTENTIAL SPEEDING PROBLEMS IN SOME OF, SOME OF THE STREETS. SO, BUT, SO IF THERE'S NOT 500 VEHICLES A DAY, YOU'RE JUST OUTTA LUCK. YOU JUST DEAL WITH THE SPEEDERS. UM, THAT'S NOT ACCEPTABLE. SO, YOU KNOW, WE GOT THESE HARD AND FAST NUMBERS. MY QUESTION IS, WHERE DO THEY COME FROM? WHO, WHO PICKED 500 VEHICLES A DAY? UH, IT IS ACTUALLY LOWER THAN, UM, IN THE RESEARCH THAT I DID. MM-HMM . THAT'S ACTUALLY A LOWER NUMBER THAN WHAT, UH, THE MAJORITY OF THE OTHER TRAFFIC CALMING POLICIES FROM AROUND THE COUNTRY AND AROUND THE STATE USE. UM, A LOT OF THEM REQUIRE 750, A THOUSAND. AND IN FACT, OUR EXISTING, UM, UH, POLICY, I BELIEVE THAT THE MINIMUM IS 750, UH, VEHICLES PER DAY. AND JUST, I, I AGREE WITH COUNCILWOMAN THAT, THAT THIS SOUNDS HIGH. AND THEN THE NUMBER OF SPEEDERS MUST EXCEED 15% OF THE TRAFFIC VOLUMES DURING A FOUR HOUR PERIOD. THAT IS AN OFF PEAK PERIOD. YES, SIR. SO WE'RE GONNA GO TO OFF PEAK AND TEST TO SEE IF THE SPEEDERS ARE OUT THERE. YES, SIR. NORMALLY THEY'RE SPEEDING DURING PEAK TIMES WHEN THE TRAFFIC'S, AGAIN, YOU KNOW, I'VE GOT, AGAIN, THIS IS MUCH BETTER THAN WHAT WE HAD. I I GRANT YOU, YOU'VE DONE A LOT OF WORK. IT'S STILL PRETTY ONEROUS AND IT'S STILL PRETTY RESTRICTIVE. SO THOSE ARE MY COMMENTS. MIKE, I'M NOT SURE IF YOU HAVE ANY ADDITIONAL, I'D LIKE TO MAKE A COMMENT. NO, I'M GOOD, MAYOR. THAT'S ALL I HAVE. YOU KNOW, I'M TRYING TO FIGURE OUT WHAT ARE WE, WHAT ARE WE REALLY TRYING TO IMPROVE OR FIX HERE? UM, I KINDA LIKE, MY UNDERSTANDING AT LEAST OF THE, THE PROCESS BEFORE WOULD BE IF WE HAVE CITIZENS THAT EITHER CONTACT US, WHICH WE'RE GOING TO CONTACT YOU OR CITY MANAGER ANYWAY, YOU KNOW, THE CITY MANAGERS HAS THE AUTHORITY. UH, MY MY UNDERSTANDING, HE HAS THE AUTHORITY. WE CAN PLACE SIGNS THERE IMMEDIATELY IF THERE'S, IF WE, WE BELIEVE THAT THERE'S A SAFETY ISSUE THAT WILL TAKE PLACE FOR 90 DAYS. AFTER 90 DAYS, WE WILL HAVE AN AGENDA ITEM FOR ANY SIGNS THAT HAVE BEEN PLACED. LIKE THEY'VE BEEN GOING ON FOR QUITE A WHILE. AND THEN THERE'S A HEARING. I MEAN, THERE'S, OR THERE'S THE ABILITY FOR PEOPLE TO SIGN UP IF THERE'S NEIGHBORS THAT SAY, HEY, WE ALL WANT THIS. WE HAVE KIDS, OR WHATEVER. YOU KNOW, THIS IS A BUSY STREET. UM, THEN WE GO, WE MAKE A DECISION BASED OFF OF THE PEOPLE THAT GO AND, AND VOICE THEIR OPINION. AND WE, WE EITHER APPROVE IT OR NOT. NOW, IN THAT 90 DAYS, I WOULD HOPE THEN YOU WOULD, YOU WOULD DO, YOU KNOW, YOU USE YOUR EXPERTISE AND YOU SAY, THIS WOULD [00:25:01] BE A WARRANTED STOP SIGN PLACEMENT OR WHATEVER THE CASE MAY BE. UM, IF NOT, THEN WE WOULD CAN SAY, WELL, THIS IS JUST, IT DOESN'T WORK. IT DOESN'T MEAN CODE, OR WHATEVER THE CASE MAY BE. I JUST, I DON'T WANT TO GO AND, AND DEPEND ON INDIVIDUALS TO SAY, IF YOU WANNA STOP SIGN, YOU GOTTA DO THIS AND, AND GO GET PEOPLE TO SIGN THIS. THAT'S, IT'S, IT'S JUST TOO MUCH. I, I JUST, I DON'T THINK WE WANNA, I DON'T, I DON'T WANNA GO THAT ROUTE, MAYOR AND I AGREE WITH YOU. AND THAT'S THE REASON WHY THE TRAFFIC CALMING STUFF DOESN'T AFFECT STOP SIGNS. THIS IS, THIS IS ONLY FOR NON TRAFFIC CONTROL ISSUES. SO IF YOU CAN GET A TICKET FOR IT, IT DOESN'T APPLY HERE. IT'S THAT THE, THE PROCESS WOULDN'T CHANGE FOR STOP SIGNS OR ANYTHING, BUT WE'RE NOT GETTING PEOPLE THAT SAY WE WANT ROUNDABOUTS OR WE WANT, YOU KNOW, ANYTHING LIKE THAT. JUST SO PLEASE HELP US UNDERSTAND BETTER THAN WHAT, WHAT ARE WE TRYING TO GET? BECAUSE WE DON'T GET THOSE REQUESTS. WE GET, HEY, MY KIDS ARE, YOU KNOW, THEY WANNA PLAY IN THE YARD, BUT THERE'S OUR STREET. YOU KNOW, ONE STREET MAY BE, YOU KNOW, 20 CARS A DAY AND THE NEXT STREET OVER IS A THOUSAND CARS A DAY. MM-HMM . AND, AND THOSE ARE THE ONES THAT WE GET WHERE, WHERE WE HAVE INTERSECTIONS THAT, UM, ARE STREETS THAT, THAT ARE, THAT ARE DANGEROUS. AND SO, UH, WHEN WE GET THOSE REQUESTS, WE'D LIKE IT TO BE PRETTY SIMPLE. BUT I LIKE, I LIKE THE PROCESS THAT WE HAVE NOW. UM, IT PROVIDES PUBLIC INPUT, PROVIDES THE, THE USE OF THE CITY, CITY ADMINISTRATION, CITY MANAGER'S AUTHORITY. AND THEN WE JUST, WE JUST DEAL WITH IT IN 90 DAYS. AND IF IT'S WARRANTED AND, AND COUNCIL AGREES, THEN, THEN IT'S DONE. SO, YES, SIR. COUNCIL, I THINK ONE THING THAT MIGHT HELP, UH, IS, YOU KNOW, I HAD NEVER HEARD THE TERM TRAFFIC CALMING UNTIL PROBABLY THE LATE NINETIES. AND ALL OF A SUDDEN, AND, AND I GOT ASSIGNED TO CHECK IN TO SEE WHAT ALL THIS TRAFFIC CALMING WAS ALL ABOUT, ABOUT UP TO THAT POINT, THE ONLY WAY WE CALMED TRAFFIC WAS PUT UP, STOP SIGNS, STOP LIGHTS, PULL PEOPLE OVER, GIVE THEM TICKETS. WE CALL IT SATURATION ENFORCEMENT AND, AND THINGS LIKE THAT. AND WE CALLED THAT TRAFFIC CALMING BACK THEN. I THINK IT'S BECOME A LOT MORE SOPHISTICATED OVER TIME. UH, I WOULD SAY THE VAST MAJORITY OF ACTIONS THAT WE TAKE, UH, IN RESPONSE TO SOME OF THE COMPLAINTS THAT YOU GET, WOULD FALL INTO THAT CATEGORY OF TRAFFIC ENFORCEMENT AND, AND NOT TRAFFIC COMMENTING. I THINK TRAFFIC COMMENT'S GONNA BE, UH, I WON'T CALL THEM RARE CIRCUMSTANCES, BUT THEY'LL BE LESS COMMON THAN, THAN, FOR EXAMPLE, GETTING A CALL FROM COUNCIL MEMBER JOHNSON ABOUT SPEEDING ON EAST POINT BOULEVARD. AND I HAD A CONVERSATION WITH THE CHIEF OF POLICE, AND THERE'S GOING TO BE A DEPLOYMENT OUT THERE THAT'S GOING TO SEND A MESSAGE THAT'S NOT TRAFFIC CALMING, THAT'S TRAFFIC ENFORCEMENT. AND I THINK IT'S GOING TO WORK. I THINK THAT THAT WILL CALM DOWN FOR A WHILE. AND MAYBE A YEAR FROM NOW, WE'LL, WE WILL, IT WILL PICK BACK UP AGAIN. BUT, UM, I THINK THAT WHAT'S BEING PROPOSED HERE IS SOMETHING THAT IS, UH, INNOVATIVE. IT'S, UH, IT'S PROGRESSIVE. IT'S AN ALTERNATIVE TO THE TRADITIONAL, PUT UP A STOP SIGN, PUT UP A, A TRAFFIC SIGNAL, PULL PEOPLE OVER TYPE OF THING. AND IN A LOT OF WAYS, UH, SOME OF THE TRAFFIC CALMING, UH, IDEAS OR INFRASTRUCTURE THAT WE COULD SUGGEST ARE GONNA BE QUITE, UH, UH, THE ENHANCEMENT TO THE NEIGHBORHOODS SOMETIMES. SO I KNOW THAT I'VE TALKED TO COUNCIL MEMBER ALVARADO ABOUT THE FUTURE OF THE STATE STREETS AND THE IMPLEMENTATION OF MORE OF A ROUNDABOUT CONFIGURATION THERE, INSTEAD OF TWO STOP SIGNS OR FOUR STOP SIGNS IN A CORNER, WHICH IS NOT VERY AESTHETICALLY, UH, PLEASING. SO, UH, JUST, AND, YOU KNOW, JUST IN RESPONSE TO, UH, THE COUNCIL MEMBER, UH, LUSTER, I THINK YOU HAD SOME REALLY GREAT POINTS. I THINK THAT, UH, WE'RE TALKING ABOUT THESE RARE CIRCUMSTANCES WHERE WE THINK THAT A CAPITAL INVESTMENT THAT'S GONNA BE QUITE EXPENSIVE, UH, THAT'S INTENDED TO CALM TRAFFIC DOWN. I MEAN, SELF ENFORCEMENT, UH, WE'RE, WE'RE GOING TO PLAN TO SPEND A LOT OF MONEY AND IT'S GONNA PERMANENTLY AFFECT THE LIVES OF PEOPLE IN THAT NEIGHBORHOOD. 'CAUSE WE, IF IT DOESN'T WORK, WE JUST CAN'T COME AND UNINSTALL IT AND WALK AWAY AGAIN. IT WOULD ALMOST BE LIKE BUILDING A SERPENTINE STREET ON TEXAS AVENUE OR SOMETHING. UH, AND, AND YOU KNOW, HOW ONEROUS THAT CAN BE. AND, AND, AND, AND, UH, SO WE DON'T WANT TO MAKE THE BIG MISTAKES. SO I THINK THESE THRESHOLDS THAT, THAT MATT RECOMMENDED OUR INSURANCE POLICY TO MAKE SURE THAT WE MAKE THOSE SIZEABLE INVESTMENTS, THAT PEOPLE ARE HAPPY WITH THOSE BECAUSE THEY'RE THE ONES THAT HAVE TO LIVE WITH THEM. UH, I THINK THAT'S THE ONLY INTENTION THERE, BUT WE'RE HAPPY TO MAKE WHATEVER ADJUSTMENTS TO THE THRESHOLDS OR STREAMLINE, IF YOU WANT US TO GO BACK AND WE CAN STREAMLINE A LITTLE BIT MORE AND PLAY WITH SOME OF THE NUMBERS. WHAT, WHAT WOULD YOU ALL LIKE US TO DO AT THIS POINT? YES, SIR. I GOT A QUESTION. TRAFFIC CALMING DOES NOT APPLY TO THINGS THAT PEOPLE CAN GET TICKETS FOR, RIGHT? YES, SIR. MOST OF THE CALLS WE'RE PROBABLY GONNA GET IS FOR SPEEDERS. THEY GET TICKETS FOR THAT. SO WE HAVE SOMEBODY CALL, NOT JUST DID, ABOUT EAST POINT BOULEVARD. YEAH. PEOPLE SPEEDING. RIGHT? THEY WOULDN'T HAVE TO, WE, WE WOULDN'T EXPECT THEM TO GO THROUGH THIS PROCESS IS WHAT YOU ALL ARE SAYING. THE, WHAT WE WOULD [00:30:01] PROBABLY DO, UM, FOR THOSE ROADWAYS IS THAT WE WOULD HAVE, UM, WE WOULD CALL PATROL. AND AS, UH, MR. DAVIS HAS DONE CONTACT POLICE AND ASK THEM TO START TAKING A LOOK AT IT, IF THE PROBLEM PERSISTS AND THEY SO CHOOSE, UM, THEN THEY COULD GO THROUGH THE PROCESS FOR LOOKING AT, FOR, UM, TRAFFIC CALMING. THERE, THERE MIGHT BE A TRAFFIC CALMING SOLUTION FOR THAT. AND AS I MENTIONED, WE'LL DEPLOY, UH, LAW ENFORCEMENT AND MAYBE 12 MONTHS LATER OR EIGHT MONTHS LATER, WE HAVE THE PROBLEM POP UP AGAIN. BUT THERE, THERE MIGHT BE A SOLUTION. BUT NOW MY QUESTION IS THIS, IF THE OFFICERS COME OUT, THEY WRITE TICKETS AND THEY SEE THAT PEOPLE ARE SPEEDING, WHY WOULD WE WANNA PUT THE RESIDENTS THROUGH THIS IF IT'S ALREADY PROVEN? UH, AGAIN, THERE HAS TO BE A THRESHOLD OF, OF BUY OFF ON THE IMPROVEMENTS THAT WE'RE GONNA MAKE BECAUSE THERE ARE SEVERAL DIFFERENT THINGS THAT WE COULD DO TO, TO CALM TRAFFIC AS IT WERE. AND THEY MAY NOT BE ALL EQUAL IN TERMS OF THEIR APPEAL TO THE PEOPLE THAT CALL THAT STRETCH HOME. SO OUR, THAT'S, THAT'S THE ONLY DIFFERENCE. OUR, OUR MOST COMMON, UH, TRAFFIC CALMING, UH, DEVICE IS SPEED HUMPS OR SPEED CUSHIONS. MM-HMM . AND SO THIS POLICY IS FOR WHEN WE GET REQUESTS TO INSTALL SPEED HUMPS OR SPEED CUSHIONS. THIS IS NOT TO INSTALL STOP SIGNS. IT'S NOT TO, YOU KNOW, UH, ENFOR ENFORCEMENT OF SPEEDING IS ONE METHOD, BUT WHEN WE GET A REQUEST TO INSTALL, UH, SPEED CUSHIONS, THIS IS THE POLICY WE WOULD USE. BUT THAT GOES BACK, SO THIS PRIMARILY ADDRESSES THAT. THERE ARE A LOT OF OTHER, WELL, IT'S, CALL IT, IT'S, THAT'S WHY THEY'RE USING THE WORD CALMING, WHICH I UNDERSTAND THERE. THERE'S THEN I UNDER, I, I UNDERSTAND THERE'S A LOT OF OTHER TRAFFIC CALMING. LIKE WE, WE, WE WENT THROUGH THE LAST, UM, WORKSHOP. YOU KNOW, YOU CAN DO CHICANES OR MM-HMM . WHICH IS, YOU KNOW, SOMETHING THAT COMES OUT INTO ROADWAY MAKES YOU VISUALLY SLOW DOWN, UH, BECAUSE THERE'S AN IMPEDIMENT THERE. THERE'S NARROWING OF THE ROADWAY, UH, THERE, BUT THE MOST COMMON IS MM-HMM . THE SPEED CUSHIONS. AND SO WE DON'T WANT TO JUST GO INSTALL SPEED CUSHIONS IN A NEIGHBORHOOD WITHOUT HAVING BUY-IN. AND THAT'S PRIMARILY WHAT THIS POLICY IS FOR. AND SOMETHING LIKE THAT, YOU KNOW, THE HOA CAN, IF IT'S $15,000 AND YOU GOT AN HOA, MAYBE THEY CAN AFFORD THAT, UH, RIGHT AWAY RATHER THAN WAIT TILL WE PUT THAT IN THE BUDGET. YOU KNOW, THAT'S THE INTENT OF THAT. IT'S JUST AN OPEN WINDOW. RIGHT. WE'RE NOT ASKING PEOPLE TO PAY FOR THAT, BUT IF THEY WANT IT SOONER AND THEY HAVE THE MONEY, SURE. GO AHEAD. YES, SIR. COMMENT, UH, AND I UNDERSTAND THAT, YOU KNOW, I'VE GOT ONE OF THE OLDER DISTRICTS AND MY CONCERN IS, IS THE, THE NUMBERS, THE VOLUMES YOU, LIKE YOU SAID, MOST OF THE CALLS WE'RE GONNA GET ARE PEOPLE ARE SPEEDING UP AND DOWN MY STREET. I LIKE TO HAVE SOMETHING TO SLOW 'EM DOWN A BIT. SPEED HUMPS OR SOMETHING LIKE THAT. MODIFYING THE ROADWAYS AND STUFF IN THIS LONG ESTABLISHED RESIDENTIAL AREAS IS PROBABLY NOT FINANCIALLY OR PHYSICALLY FEASIBLE UNLESS MAYBE WE'RE DOING A RECONSTRUCTION PROJECT ANYWAY. AND THAT'S PART OF THE PUBLIC, UH, YOU KNOW, ENGAGEMENT DURING THAT PROJECT. AND, AND THOSE, WE, WE SHOULD HAVE THAT IN MIND ANYTIME WE DO THAT TYPE OF INFRASTRUCTURE IMPROVEMENT. SO THAT'S, THAT'S TYPICALLY THE CALL WE GET IS SPEEDERS, HOMELESS, SPEED HUMPS. MM-HMM . UM, SO AGAIN, THE FIGHT, BUT AGAIN, WE'RE TALKING ABOUT RESIDENT 'CAUSE IT CLEARLY SAYS THIS DOESN'T APPLY TO FEEDER STREETS OR COLLECTOR STREETS. THIS IS STRICTLY RESIDENTIAL. SO WE DON'T WANNA PUT SPEED HUMPS ON, YOU KNOW, GARTH ROAD, NO, . IT MIGHT BE A GOOD IDEA, BUT I DON'T THINK SO. NO. NO, WE DON'T, WE WANT, YOU KNOW, COLLECTOR STREET, WE WANT THE TRAFFIC TO MOVE MOM SITTING DOWN GARTH ROAD. OKAY. WE WANT THE TRAFFIC TO MOVE. SO WE DON'T WANT TO IMPEDE TRAFFIC ON STREETS WHERE THEY'RE COLLECTED, BUT WE'RE, WE'RE MAINLY TALKING ABOUT RESIDENTIAL AREAS. SO AGAIN, THE VOLUME OF 500 OR 1500 VEHICLES A DAY IN RESIDENTIAL, OR THAT'S A LOT OF TRAFFIC. AND, AND THAT DOESN'T NEGATE THE ISSUE, YOU KNOW, OVER, OVER A 24 HOUR PERIOD. YOU'D BE SURPRISED HOW EASY IT'S, IT IS TO GET 500. I KNOW ON MY STREET I GET WELL OVER THAT. YEAH. THEN, THEN TAKE THE, THE 15% DOWN TO 10% OVER THAT 24 HOUR PERIOD IS NOT A FOUR HOUR OFF PEAK PERIOD. SO IF WE GET A THOUSAND VEHICLES IN A 24 HOUR PERIOD, OR A HUNDRED OF 'EM SPEEDING, IF THEY ARE, I THINK THAT'S A VIABLE POINT TO LOOK AT THAT. YEAH. THERE'S A LOT OF PEOPLE RUNNING UP DOWN THOSE RESIDENTIAL ROADS EXCEEDING THE, THE SPEED LIMIT AGAIN FOR THE KIDS. I DON'T HAVE A LOT OF ROADWAYS WITH DITCHES OFF TO THE SIDES. WE DO HAVE, YOU KNOW, THAT TYPE OF STUFF. BUT I DO KNOW THERE'S SOME SUBDIVISIONS THAT IT'S A TWO-LANE ROAD WITH A DITCH ON EITHER SIDE. THE KIDS ARE ABOUT THERE PLAYING, THEY'RE IN THE ROADWAY. UH, THERE'S NO WAY AROUND IT. SO WE GOTTA ADD A LITTLE BIT MORE FLEXIBILITY OR JUST COMMON SENSE TO, TO SOME OF THIS. I READ THROUGH THIS AND, AND AGAIN, IT'S BETTER THAN WHAT WE HAVE, BUT I STILL, I WAS LOOKING THROUGH IT AND I WAS JUST MARKING THE CHECKS. IT'S KIND OF HERE, HERE'S A SPOT WHERE STAFF CAN SAY, OH, DOESN'T MEET, THROW IT AWAY. [00:35:01] AND IT'S LIKE, THAT'S NOT GONNA SERVE OUR CITIZENS, SO WE GOTTA HAVE SOME COMMON SENSE BUILT INTO THIS, I THINK WAS THE TERM THAT WAS USED. AND I AGREE WITH THAT. SO IT'S, IT'S A GOOD STEP FORWARD. BUT WE'RE NOT THERE YET. I DON'T, I DON'T THINK WE'RE THERE YET. SO, OKAY. SO I WOULD SAY, UM, I THINK WE'VE PROVIDED ENOUGH FEEDBACK. I THINK THERE'S SOME THRESHOLDS THAT MAY, MAY, MAY NEED TO BE CONSIDERED. I STILL HAVE RESERVATIONS WITH THE WHOLE 50%, YOU KNOW? MM-HMM . MAYBE 50% OF RESPONDENTS. I MEAN, WHOEVER RESPONDS, IF THREE PEOPLE RESPOND, THEN YOU BASE OFF OF THAT. BUT I DON'T WANT TO GO AND SAY, WELL, WE DIDN'T HAVE A, YOU KNOW, ANY, ANYBODY RESPOND, I, I DON'T KNOW. SO MAYBE OUT OF JUST PEOPLE WHO RESPOND, JUST LIKE, JUST NO DIFFERENT THAN WHEN WE HAVE A, AN AGENDA ITEM AND IT'S FOR THE PEOPLE THAT COME SIGN UP TO SPEAK AND VOICE THEIR OPINION. SO, I DON'T KNOW. I JUST, I DON'T WANT TO GET INTO THE ELECTIONS OF, OF, OF THINGS. AND ACTUALLY IT PUTS IT PUT, IT MAY PUT NEIGHBOR AGAINST NEIGHBOR. I DON'T THINK WE WANNA CREATE THAT EITHER. SO ANYTHING ELSE TO ADD AT LEAST, OR ANY DIRECTION TO PROVIDE, UH, MR. JOHNSON, MATT JOHNSON . IF NOT, LET'S MOVE ON TO THE NEXT ITEM. UH, ITEM ONE B, DISCUSS THE [b. Discuss the Tyler Energov software deployment and provide a functional demonstration.] TYLER INTER GU SOFTWARE DEPLOYMENT AND PROVIDE FUNCTIONAL DEMONSTRATION. SO IT IS SIX 10. SO I'M ASSUMING YOU CAN DO A VERY GREAT QUICK DEMO. YES, SIR. WE'RE DONE. HOW DO YOU THINK THAT? OKAY. . I KNEW IT WAS GOOD. ONE SLIDE. I LIKE IT. YEAH. SO , SO ONE QUICK SLIDE, WE JUST KIND OF GO OVER THE TIMELINE. UM, INTER GOV IS FOR PLANNING, PERMITTING, LICENSING AND CODE ENFORCEMENT. IT DOESN'T DO TRAFFIC CALMING. JUST WANNA SET THE STANDARD HERE. UH, REAL QUICK, KIND OF LIGHTEN THE MOOD A LITTLE BIT 'CAUSE I UNDERSTAND THAT'S CONTENTIOUS . UM, SO IF YOU RECALL BACK IN 2019, WE WENT AND, UH, CREATED A ILA WITH GRAND PRAIRIE. THAT'S HOW WE LEVERAGED THEIR RFP AND ALL THE WORK THEY HAD DONE SO THAT WE COULD PURCHASE THE PRODUCT. WE CAME TO COUNCIL IN FEBRUARY. WE ASKED YOU FOR $900,000 NOT TO EXCEED $900,000 TO ROLL THIS. AND WE COMMITTED TO ABOUT AN 18 TO 24 MONTH TIMELINE. AS YOU CAN TELL, WE'VE EXCEEDED THAT AND WE'RE GONNA KINDA GIVE YOU SOME OF THE, UH, LOGIC BEHIND THAT. IN MAY, WE GOT THE CONTRACTS IN PLACE BY JUNE, WE DID OUR FIRST KICKOFF WITH THE, UM, INITIAL TEAM. SEPTEMBER. THEY WERE ON SITE HELPING US BUILD THE PRODUCT. UM, WE DIDN'T, UM, WE WEREN'T IN SYNC WITH THE ORIGINAL TEAM, SO WE REQUESTED THEY BE REPLACED. UH, TYLER, GRANTED THAT WISH GAVE US ANOTHER TEAM. THEY STARTED WITH US. UM, BY DECEMBER WE HAD ANOTHER KICKOFF AND WE'RE MOVING FORWARD FEBRUARY. THAT TEAM WAS ON SITE. UNFORTUNATELY, BY APRIL WE HIT THE FULL COVID STOP. UM, EVERYTHING CAME TO A GRINDING HALT. BY JUNE. THE CITY WAS BACK UP IN ENOUGH OF AN OPERATIONAL MODE SO THAT WE COULD GO WITH VIRTUAL WITH TYLER. TYLER STILL IS NOT TRAVELING, BUT WE COULD DO IT VIRTUALLY WITH THEM, WORK WITH THEIR ENGINEERS AND TECHNICIANS TO GET US MOVING FORWARD. BY AUGUST, WE HAD A CHANGE IN LEADERSHIP. ON THE PLANNING SIDE, MS. FOSTER RETIRED, UH, COME SEPTEMBER, TYLER WAS HACKED. I DON'T KNOW IF YOU GUYS READ THAT IN THE NEWS. THEY WERE TOTALLY SHUT DOWN FOR ABOUT SIX WEEKS. SO WE HAD A TOTAL SIX WEEKS STOP THERE ONCE THEY PAID THE RANSOMWARE AND CAME BACK ONLINE. UM, FEW MILLION DOLLARS LATER, THEY'RE UP AND RUNNING. AND, UM, WE START, WE WE'RE BACK IN OPERATION AGAIN. THEN COME NOVEMBER WE HAD SOME OF OUR TEAM MEMBERS COME DOWN WITH COVID. SO THEN THE CORE MEMBERS, NOT JUST CITY CORE MEMBERS THAT WERE DEVELOPING THE PRODUCT. UM, WE ALSO HAD ONE PREGNANCY, WHICH CONGRATULATE ON THE MATERNITY LEAVE. UM, AND THEN DECEMBER WE HAD A NEW DIRECTOR OF PLANNING COME IN. SO ANOTHER CHANGE IN LEADERSHIP KIND OF TO KEEP IT GOING. BY JANUARY, WE HAD ANOTHER COVID FULL STOP ON THE TEAM. UM, JUST, IT WAS JUST ONE OF THOSE THINGS. COME FEBRUARY WE HIT THE TEXAS FREEZE IN ANOTHER WEEK OR TWO JUST TO SHUT DOWN EVERYTHING. SHUT DOWN AGAIN. MARCH, WE HAD ANOTHER COVID STOP, FAMILY MEMBERS, STUFF LIKE THAT. BY APRIL, WE HAD A PRODUCT THAT WE COULD TEST AND STARTED GETTING END USERS OR HANDS ON THAT. THAT'S BASICALLY WHERE WE STARTED GETTING TO THE REAL CORE TESTING FROM END USERS, FROM INSPECTORS TO ALL TYPES OF FOLKS, ENGINEERING, LOOKING AT THAT. AND BY JUNE WE WENT LIVE. SO THAT'S KIND OF A REAL QUICK TIMELINE. ANY QUESTIONS ON THAT? NO ONE WANTS TO KNOW HOW MUCH MONEY WE SPENT. IT'S FASCINATING. IT REALLY IS. SOUNDS LIKE IT'S GONE JUST AS PLANNED. YEAH. YEAH. WE SAID 18 TO 24 WE WERE CALLED. RIGHT. THE VERSION, LET ME ASK YOU THIS, THE VERSION THAT WE BOUGHT, IS IT STILL, IS IT STILL, UH, CURRENT? I MEAN, , UM, I'LL LET ALEX, WE, WE, THEY HAVE UPGRADED US ABOUT FOUR OR FIVE TIMES AS WE LIKE 2.0 ALREADY. YEAH, YEAH. WE'RE, WE'RE, WE'RE WE'RE THREE VERSIONS PAST WHERE WE STARTED. SO THEY, THEY, IT'S AN EVERGREEN PRODUCT. THEY CONSTANTLY PATCH IT. YOU HAVE TO GO. UM, I DID WANNA TAKE A FEW MINUTES JUST TO KIND OF POINT OUT SOME OF THE, UH, TEAM MEMBERS THAT PUT A, A SIGNIFICANT AMOUNT OF EFFORT INTO IT. SO FROM THE PLANNING DEPARTMENT, WE HAD ADRIANA, YVONNE, CYNTHIA, UH, THEY PUT TONS OF EFFORT INTO THIS HEALTH DEPARTMENT. SEAN AND DUSTIN, UH, FOR PWE, IT WAS ERICA, THAT'S PUBLIC WORKS ENGINEERING. AND THEN ON THE FIRE SIDE, WE HAD VICTOR AND FRED SPEND A LOT OF TIME HELPING DEFINE THOSE PERMITS AND STUFF THAT FIRE DOES. THE CLERK SIDE, ANGELA RAEL, GLENDA, ALEXA, UH, AND THEN BACK IN ITSA NUMBER OF ITS FOLKS ON THE BACKHAND, UH, [00:40:01] ALEX, KEVIN, LEVI, AND JASON. SO REAL ALL THAT. I WANT TO KIND OF TURN IT OVER TO THE TEAM THAT'S GONNA WALK YOU THROUGH THE PRODUCT. RIGHT. SO ALEX GONNA TALK TECHNICAL DETAILS ABOUT THE ACTUAL APPLICATIONS. ADRIAN IS GONNA GET INTO AN ACTUAL PERMIT SO YOU CAN SEE WHAT IT LOOKS AND FEELS LIKE AND HOW THAT WORKS. AND THEN ERICA FROM PUBLIC WORKS IS GOING TO KIND OF SHOW YOU THE CUSTOMER FRONT END. THAT THAT'S THE MOST IMPORTANT THING FOR YOU GUYS TO UNDERSTAND IS THE CSS CUSTOMER SERVICE, SELF-SERVICE. SO I'M GONNA LET THESE GUYS COME UP. ALEX, COME ON GUYS. YEAH. YEAH. ALL THREE OF YOU. YOU'RE, YOU'RE ON TARGET. UH, THEY DON'T DO CAL TRAFFIC CALMING EITHER. JUST SO YOU KNOW. , NOT YOU. YEAH. ALRIGHT. GOOD AFTERNOON, COUNCIL MEMBERS. MY NAME IS ALEX GARZA. I'VE BEEN WITH IT, UH, FOR ALMOST, UH, FOUR YEARS NOW AND WORKING WITH ENTER GOV EVER SINCE WE WENT ON OUR SECOND GO LIVE, UH, BACK IN DECEMBER OF 19. UH, SO WHAT IS ENTER GOV? ENTER GOV IS CLASSIFIED AS A PERMITTING AND LAND MANAGEMENT SOFTWARE. SO THIS MEANS THAT WE CAN DO ANYTHING FROM APPLY, UH, PLAN AND SAY, UH, GET A PIECE OF PROPERTY AND APPLY FOR A PLANT OR APPLY FOR A SUBDIVISION. UH, WE CAN APPLY FOR PERMITS FOR BUILDING, UH, CON CONSTRUCTION, FOR FIRE PERMITS, FOR CITY CLERK PERMITS. WE CAN TRACK OUR INSPECTIONS. WE CAN ALSO DO BUSINESS LICENSING. SO IF WE HAVE AN ALCOHOL OR IF WE HAVE A, UH, FOSTER HOME, WE CAN LICENSE THESE BUSINESSES AND RENEW 'EM ON A YEARLY BASIS. AND WE ALSO HAVE A SMALL, UH, CODE ENFORCEMENT PORTION OF IT ALSO. OKAY. UH, A LITTLE BIT ABOUT THE TECHNICAL SIDE. I'VE MADE SURE THAT, UM, YOU KNOW, THE ENTER GOV ITSELF IS, IS RUNNING. ALL OF OUR USERS ARE ABLE TO LOG IN. ALL THE FIRES ARE PULLED OUT, UH, PUT OUT. MY MAIN JOB WAS TO MAKE SURE THAT EVERYBODY HERE WORKING ON THE ENTER GOV TEAM HAS A, A SMOOTH ROAD TO WORK ON. UH, WE STARTED BACK IN 19 WITH VERSION 2019 OF ENTER GOV. UH, SOON AFTER THAT WE GOT UPDATED TO 2020, AND NOW THERE'S A 2021 VERSION THAT'S, UH, UH, WE'RE WAITING FOR US TO GET UPGRADED TO. OKAY. THAT'S A LITTLE BIT ABOUT WHAT ENTER GOV IS. ANY QUESTIONS ON THAT? YEP. OKAY. I'LL HAND IT OVER TO ERICA AND SHE'LL GO MORE IN DEPTH INTO THE CUSTOMER SIDE. HI. UM, I'M ERICA WITH THE ENGINEERING AND PUBLIC WORKS DEPARTMENT. I AM THE REASON FOR MATERNITY LEAVE . THIS IS ME. UM, I'LL GO OVER CSS. I'LL DO A QUICK RUN THROUGH OF WHAT THE CUSTOMER WILL GO THROUGH, WHAT THEY'LL SEE. UM, SO THIS IS THE LANDING PAGE, OUR CSS, WHICH IS THE CUSTOMER SELF-SERVICE. UM, HERE THEY WILL, IF THEY HAVEN'T REGISTERED YET, THEY WILL CLICK HERE AND REGISTER. UM, WE'VE DONE IT HERE. UM, THIS IS WHAT WE CALL OUR HOMEPAGE. UM, YOU CAN SEE THAT THEY CAN APPLY FOR PERMITS, PLANS, LICENSE, BIRTH AND DEATH, CITY MAPS. ANY OTHER THING THAT THEY NEED WITHIN THE CITY THEY CAN DO HERE. UM, WE HAVE A COUPLE THAT WE'VE ALREADY MOCKED UP FOR YOU. SO YOU CAN SEE THIS IS WHAT WE CALL THE DASHBOARD. THIS IS WHAT THE CITIZEN WILL SEE ONCE THEY'VE APPLIED FOR A PERMIT. AND WHAT STATUS IS IT, WHAT IT'S IN AND WHERE IT'S AT WITHIN THAT STATUS OF EACH PERMIT. SO HERE YOU CAN SEE SOME PERMITS. WE HAVE A ONE PENDING THAT IS AN ENGINEERING REVIEW. WE HAVE A REMODEL THAT'S ACTIVE AND TWO RECENT ONES. UM, IF THEY APPLIED FOR A PLAN, THEY WOULD SEE THAT HERE. UM, IF THERE'S ANY KIND OF INSPECTIONS, UM, THEY'LL SEE THE NUMBER MOVE IF THEY'VE WANTED REQUESTED SCHEDULED, AND IF THE INSPECTION HAS BEEN CLOSED, UM, IF THERE'S ANY KINDA FEES THAT APPLY TO ANY ONE OF THE PERMITS, THEY WILL SEE THOSE FEES THERE. I'LL OPEN ONE PERMIT FOR YOU. THIS IS A QUICK OVERVIEW OF WHAT THE CUSTOMER WILL SEE ONCE THEY APPLY. UM, JUST HERE IN THE BLUE, THEY'LL SEE WHAT TYPE THEY APPLIED FOR THE DISTRICT THAT IT'S IN STATUS, THAT IT'S IN, UM, DATE THEY APPLIED AND EVERYTHING HERE. UM, WE CALL THIS OUR, THIS IS, WE CALLED IT THE DONUT WHEN WE WERE PROGRAMMING AND STUFF LIKE THAT. THIS IS THE PROGRESS AND YOU CAN SEE THE 35% AND IT MOVES ALONG AS THE PROCESS MOVES ALONG WITH THE PERMIT AS WELL. UM, HERE IS THE WORKFLOW. UM, THESE ITEMS WILL TURN FROM BLUE TO GREEN AS THEY GET COMPLETED, UH, FROM US. AND IT NOTIFIES THE CITIZEN AND THE APPLICANT OF, HEY, THIS IS DONE AND IT MOVES ALONG. UM, THEY ALSO HAVE OPTIONS TO REQUEST FOR INSPECTIONS HERE. EVERYTHING CAN BE DONE ONLINE. UM, IF THEY HAVE REVIEWS, YOU CAN, THEY CAN SEE WHO REVIEWED IT, WHAT, WHAT DEPARTMENT IT WAS, AND WHO THE REVIEWER WAS ON THE, ON THE, UM, REVIEW. UM, INSPECTIONS HERE, YOU CAN SEE THE LIST OF INSPECTIONS THAT THEY NEED TO REQUEST. UM, THEY'LL BE ABLE TO SEE ALL THEIR ATTACHMENTS IN THE PLANS. IF THERE IS COMMENTS OR MARKUPS, THEY'LL BE ABLE TO LOOK AT THOSE, UM, THROUGH OUR BLUEBEAM SESSIONS. LOOK AT 'EM, MARK 'EM UP AS WELL, AND THEN RESUBMIT 'EM BACK TO US. UM, IF THERE'S ANY KIND OF SUB RECORDS, IF THEY NEED TO APPLY FOR THE MEPS OR FLOODPLAIN STORM WATER OR ANYTHING LIKE THAT, HERE'S WHERE THEY CAN DO IT AND SEE THAT PROCESS. UM, THE GOOD COOL THING ABOUT IT'S, WE CAN LINK THE SUB PERMITS TO THE ACTUAL PERMIT SO THEY KIND OF ARE ALL TOGETHER. INSTEAD OF HAVING THEM WITH COMMUNITY PLUS, IT WAS A LITTLE DIFFERENT. YOU HAD TO FLIP AROUND TO WHERE YOU COULD FIND THEM HERE. [00:45:01] IT PUTS IT ALL CENTRALIZED IN ONE LOCATION. AGAIN, IF THEY HAD ANY FEES, THEY WOULD SEE THE FEES HERE. UM, THEY WOULD GET AN INVOICE OF WHAT THEY HAVE TO PAY AND WHAT IT PERTAINS TO. UM, I WILL SHOW YOU REALLY QUICK. UM, SO EVERY TIME THEY GET A INVOICE, UM, THEY'LL RECEIVE AN EMAIL. THEY'RE, THEY'LL RECEIVE AN EMAIL. AND, UM, IN THE EMAILS, IT'LL, THIS IS JUST ONE QUICK SAYING THAT YOU'VE APPLIED TO THE CITY, UM, IT HAS PASSED OUR REVIEW COMPLETENESS CHECK. HERE'S SOME LISTS OF THINGS THAT'LL BE NEXT FOR YOU TO DO. SO EVERY STEP OF THE WAY THERE IS AN AUTOMATION THAT WILL TRANSPOSE TO THEM WHERE THEY'RE AT AND WHAT THE NEXT STEPS THAT THEY NEED TO DO. UM, I'LL SEND IT OVER TO ADRIANA. OKAY. HELLO, MY NAME'S ADRIANA MONTALVO. I'M WITH THE PLANNING DEPARTMENT AND I WAS CHARGED WITH, UM, DEVELOPING THE BUILDING PERMIT SIDE OF THIS. SO I'M GONNA LEAVE IT ON THIS, UM, ON THIS PERMIT ITSELF. AND I WANTED TO TOUCH ON A COUPLE OF OTHER THINGS. UH, IF YOU NOTICE WE HAVE A WORKFLOW FOR EVERY PERMIT. SO THIS IN, UM, THIS DICTATES THE PROCESS. IT TELLS US EXACTLY FROM THE BEGINNING TO THE END, WHAT STEP THEY'RE IN, HOW MANY MORE STEPS THEY HAVE TO FOLLOW. AND ON THE CUSTOMER SIDE, UH, THEY COULD SEE THIS AS WELL ON THEIR TYLER HUB. FIRST ONE. MM-HMM . SORRY. SO I KNOW ERICA TOUCHED A LITTLE BIT ON THE SUB RECORDS. UH, SUB RECORDS. IT'S SOMETHING WE REALLY WANTED TO FOCUS ON RIGHT NOW. IF AN APPLICANT MADE AN APPLICATION TO THE CITY, THEN UH, WHILE IN THEIR REVIEW THEY WOULD FIND OUT THEY HAVE TO APPLY FOR ANOTHER TYPE OF PERMIT, ANOTHER TYPE OF APPLICATION. SO WHAT WE'VE DONE IS NOW THAT, UH, WHEN PERMITS ARE SUBMITTED, UH, THE DEPARTMENTS THAT CONDUCT THE REVIEW ACTUALLY APPLY OR TIE ANY OTHER APPLICATION THAT COULD BE APPLICABLE FOR THAT PROJECT. ANYTHING FROM A, FROM A PERMIT TO UM, A SUB PERMIT, A PLAN APPLICATION, A LICENSE, EVERYTHING WOULD BE HERE AND THE CUSTOMER WOULD BE ABLE TO SEE IT UNDER THE SUB RECORDS. AND IF IT IS SOMETHING THAT THEY HAVE TO COMPLETE, THEY'LL SEE IT HERE AT THE BOTTOM AND THEY'LL HAVE THE APPLY OPTION WHEN IT BECOMES AVAILABLE. NEXT I'M GONNA GO OVER THE, OUR TYLER HUB. THIS IS HOW, UM, THE CITY, HOW WE BACK OFFICE, UH, FIND OUR WORK. LEMME CLICK ON THIS. I DID WANT TO POINT OUT A COUPLE OF NUMBERS. WE DID RUN A COUPLE OF NUMBERS FOR THIS MEETING AND THESE ARE JUST, UM, FROM WHEN WE STARTED USING INTER GOV, WHICH WAS, UH, FOUR WEEKS AGO. WE HAVE 210 CONTRACTORS REGISTERED. WE HAVE A TOTAL OF 347 CASES. THESE ARE THE NUMBER OF INSPECTIONS PLANS, BUSINESS LICENSES. SO PEOPLE ARE ACTIVELY USING THIS. AND, UM, IT IS VERY USER-FRIENDLY. ONCE THEY GET IN HERE AND ACTUALLY JUST LOOK AT THE DASHBOARD, THEY WAS RIGHT THROUGH IT. THEY DON'T EVEN NEED OUR HELP WITH IT. SO THEY JUST SUBMIT THE REQUIRED INFORMATION AND ARE ABLE TO GET WHAT THEY'RE LOOKING FOR. ON STAFF SIDE, WE HAVE ALSO, EACH DEPARTMENT HAS ALSO CREATED DIFFERENT TYLER HUB CARDS, WHICH HELPS US TRACK OUR PROCESS. SO WE KNOW APPLICATIONS COME IN DIGITALLY, BUT STAFF ALSO HAS TO KNOW WHEN THEY'RE IN AND, AND HOW THEY NEED TO BE PROCESSED. SO THIS IS THE BUILDING SERVICES PAGE. THIS IS FOR ANY NEW APPLICATIONS. UH, WE HAVE PERMITS, UH, DIVIDED IN BY DIFFERENT PERMIT TYPES. UM, THINGS, ANY CONTRACTOR REGISTRATIONS THAT WE HAVE TO APPLY, JUST ANYTHING, UH, CATEGORIZED BY WHAT WE NEED TO DO WITH IT NEXT. SO THIS IS OUR, OUR BUILDING SERVICES LANDING PAGE. THAT'S ALL WE HAVE. DO YOU GUYS HAVE ANY QUESTIONS? THIS IS GOOD. I DO HAVE ONE, BUT I'LL GO THROUGH, UH, ANY ON THIS SIDE. QUESTIONS. I GUESS I HAVE A QUICK QUESTION. HEY, ADRIANA, UM, WOULD IT BE POSSIBLE OR YOU KNOW, INSTEAD OF, UM, RECEIVING THE MARKUP BACK AFTER THEY APPLY FOR A PERMIT, HAVE WE EVER THOUGHT ABOUT A FEATURE OR WOULD IT BE POSSIBLE? I MEAN, INSTEAD OF JUST CALLING AND TRYING TO GET A, AN ACTUAL PERSON, LIKE A VIRTUAL ASSISTANT OR, YOU KNOW, WHERE THEY CAN ASK SOME QUESTIONS BEFORE THEY APPLY FOR THEIR PERMIT. AND IT JUST SEEMS LIKE THAT WOULD BE MORE EFFICIENT FOR THEM AND FOR STAFF AND SO THEY COULD HOPEFULLY SUBMIT A MORE COMPLETE APPLICATION INITIALLY. HAVE, HAVE WE THOUGHT ABOUT ANYTHING LIKE THAT? I KNOW MS. ALVARADO'S ACTUALLY MENTIONED SOMETHING LIKE THAT BEFORE. UM, SO I WILL SAY FOR ENGINEERING SIDE AS REVIEWERS, UM, WE DO HAVE AN ENGINEERING CHECKLIST AND THIS CHECKLIST IS A DETAILED THING SAYING THIS IS, YOU KNOW, THINGS THAT WE NEED TO SEE ON OUR PLANS, THIS IS WHAT WE NEED TO SEE. THINGS LIKE THAT. UM, I BELIEVE BUILDING HAS, UH, A CHECKLIST AS WELL. UM, AND [00:50:01] THESE ARE THINGS WE PROVIDE TO THE CUSTOMERS TO SAY, HEY, THIS IS WHAT WE NEED TO SEE. THIS IS GENERALLY WHAT WE'RE LOOKING AT. AND IT GUIDES THEM TO WHERE THEY NEED TO BE. DO YOU MIND JUST STEPPING TO THE MIC? THANK YOU. OH, SORRY. GO AHEAD. UM, AND THEN IF, IF AT ANY POINT, UM, THERE IS MORE DETAILED INFORMATION, THEY CAN SIMPLY CALL US OR EMAIL US, BUT THERE IS, THERE ARE CHECKLISTS YEAH. THAT THEY CAN SEE THAT ARE ON OUR WEBSITE THAT GUIDES THEM TO WHAT WE NEED TO SUBMIT, HOW IT NEEDS TO BE SUBMITTED. OKAY. BUT, BUT THE EMAIL THAT THEY CAN EMAIL AND, AND GET A, A REPLY BACK SAME DAY, I MEAN, IT'S IN A VERY ACCESSIBLE PLACE AND IT'S VERY EASILY FOUND. SO EVERY DEPARTMENT HAS THEIR OWN EMAIL, LIKE ENGINEERING@LIKEDOWN.ORG BUILDING HAS THEIRS, PLANNING HAS ONE. SO THEY ALL HAVE EMAILS AND WE MONITOR THEM AND KEEP UP WITH THEM AS FAR AS RESPONDING BACK TO CUSTOMERS IF THEY HAVE ANY QUESTIONS. OKAY. AND ON THE BUILDING SIDE, IF I COULD ADD, UH, WHAT WE HAVE DONE ON OUR PERMITS IS WE'VE TRIED TO MAKE IT, WE HAVE BROKEN THEM UP, UM, BASED ON PERMIT APPLICATION TYPE, AND WE HAVE TAILORED IT TO ASK SPECIFIC QUESTIONS DEPENDING ON WHAT, WHAT TYPE OF PROJECT. YES. SO IT, WE'VE ALSO ASKED SPECIFICALLY FOR EACH PLAN SET. SO FOR A FENCE, ALL WE'RE ASKING FOR IS A SITE PLAN FOR A NEW HOUSE. WE'RE ASKING FOR ADDITIONAL DOCUMENTS. SO, SO IT HA IT IS A LOT MORE USER FRIENDLY. OKAY. AND EVERYBODY KNOWS UPFRONT WHAT YOU NEED TO SUBMIT. OKAY, GOOD. AND I KNOW WE DIDN'T GO THROUGH THE APPLICATION PROCESS, BUT THAT'S WHAT IT LOOKS LIKE. AND I THINK IT IN TERMS OF WHAT, WHAT YOU'RE ASKING, IF WHAT I HEARD WAS OTHER AUTOMATED RESPONSES BASED ON AN EMAIL THAT YOU COULD SEND AND MM-HMM . SO I, I WOULD SAY NO, THE SYSTEM ISN'T QUITE THAT SOPHISTICATED. OKAY. BUT, BUT WHAT ADRIANA WAS SAYING WAS AS YOU'RE GOING THROUGH THE PERMITTING PROCESS, IT'LL PROMPT YOU FOR CERTAIN THINGS. UM, AND YOU CAN ALWAYS SAVE YOUR PRO YOUR PROGRESS AND COME BACK. AND FOR THE RECORD, WE, UH, WE FIELD PHONE CALLS AND EMAILS ALL DAY LONG EVERY DAY. SO WE, I MEAN WE ARE DOING THAT, UM, THERE, AND RIGHT NOW WE ARE SEEING A, A PRETTY HIGH VOLUME OF THOSE TYPES OF, OF, UH, INQUIRIES. SO, YOU KNOW, WE'RE, WE'RE, AND, AND I THINK WE'RE, WE'RE DOING A REALLY GREAT JOB. MY STAFF IS DOING A GREAT JOB OF KEEPING UP WITH THOSE INQUIRIES. BUT THE, AS FAR AS A WAY TO, TO AUTOMATE IT, I, I DON'T KNOW THAT WE'RE WE'RE QUITE AT THAT LEVEL OF YEAH, I, I UNDERSTAND OF AI AT THIS POINT. I, IT'S NOT A TROUBLE. SO ONE THING I'D LIKE TO ADD, UM, HERE, IF YOU, WHEN ADRIANA WAS MENTIONING ABOUT WHAT THEY NEED TO SUBMIT, IT'S, YOU KNOW, FOR EXAMPLE, FILE SETS. IF YOU SEE HERE, THIS IS AN ENGINEERING, UM, PLAN AND WE REQUIRED THAT THEY HAD TO SUBMIT A COMPLETE SET OF ENGINEERING DESIGN PLANS. IF THEY HAD AN ADDITIONAL, ANYTHING LIKE A, UM, TRAFFIC, UH, CALMING OR ANYTHING LIKE THAT, TRAFFIC, YOU KNOW, IMPROVEMENT, UM, THOSE ADDITIONAL ITEMS ARE THERE FOR THEM TO SUBMIT. SO IT DOES LAY OUT, YOU NEED TO SUBMIT THIS, THIS, THIS, THIS, AND IT PROVIDES 'EM WITH WHAT THEY NEED TO PROVIDE. I GOTCHA. ALRIGHT. SO, UH, I THINK THERE'S ANY ADDITIONAL, UH, QUESTIONS OR COMMENTS I'D LIKE TO MAKE ONE FIRST, THANK YOU. UH, WE'VE BEEN IN NEED OF THIS FOR MANY, MANY YEARS. THIS TAKES US OUT OF THE STONE AGE IN BAYTOWN AND IT PUTS US OBVIOUSLY SOMETHING THAT SEEMED WHAT TO BE SOMEWHAT INTUITIVE FOR, FOR THE USER ONCE YOU GET, YOU KNOW, ONCE THEY START ISSUING, UM, I GUESS APPLYING FOR PERMITS AND THEY GET USED TO THE SYSTEM. UM, I KNOW RICK HAS HEARD FOR ME FOR AT LEAST PAST 18 MONTHS OF, OF SOME DEMOS FOR SOME, SOME OF OUR, I GUESS YOU'D SAY, UM, VERY FREQUENT, UM, YOU KNOW, ELECTRICIANS AND PLUMBERS AND AND SO ON TO, TO DO A DEMO. I KNOW WE JUST STARTED THAT AND, AND AS WE CONTINUE TO PERFECT THE SYSTEM, UH, THEY CONTINUE TO, TO PERFECT THEIR USE OF THE SYSTEM. SO I DO APPRECIATE ALL THE WORK THAT THAT'S GONE THROUGH. OBVIOUSLY THERE WAS MULTIPLE SETBACKS THROUGH THE, THE PAST, YOU KNOW, TWO, TWO YEARS OR SO. UM, I DID NOTICE IT SAYS DISTRICT, UH, LIKE DISTRICT ONE. I DON'T KNOW WHAT THAT, IS THAT A CONSTRUCTION DISTRICT? IS IT COUNCIL DISTRICT. COUNCIL DISTRICT. SO THE ONLY REASON WHY I MENTIONED THAT, UM, HOW EASY IS IT JUST IN FUTURE PLANNING? 'CAUSE THOSE MAY, THOSE LINES MAY MOVE IN A YEAR OR SO. THAT, THAT'S ALSO SOMETHING I WANTED TO, UM, SPEAK ON, IS ENTER GOV IS VERY, VERY INCORPORATED WITH OUR GIS. OKAY. SO IT'S RUNNING RIGHT OFF OF OUR GI IS THAT'S WHAT MY QUESTION IS, IS JUST, YEAH. SO ANYTIME IT CHANGES IN OUR CITY MAPS, IT'LL CHANGE ON THE INTER CODE. OKAY. BECAUSE MORE THAN LIKELY THERE WILL BE CHANGES. YEAH. SO, OKAY. OTHER THAN THAT, GUESS, UH, ANY OTHER QUESTIONS? IF NOT, WE HAVE A, A THIRD ITEM, BUT WHICH, WHICH IS JUST, UH, ANY ITEMS THAT NEED TO BE DISCUSSED. YES. WOULD YOU MIND IF I JUST POINT OUT ONE OTHER THING? UM, WE WANTED TO MAKE SURE THAT YOU'RE AWARE, WE KNOW THAT ONE OF THE COUNCIL, UM, I, UH, PRIORITY ITEMS IS TO MAKE SURE THAT WE'RE GETTING MORE FEEDBACK AS WE GO. SO ONE OF THE THINGS THAT WAS INCORPORATED INTO THE SYSTEM WAS TO MAKE SURE THAT, UM, WE PROVIDE A WAY TO DO THAT. SO AT WHENEVER THEY GET, UH, THAT AUTOMATED EMAIL THAT SAYS, HEY, YOUR PERMIT'S READY, OR, HEY, WHATEVER IT IS, IT'S, IT'S BEEN APPROVED, UM, THERE IS A LINK TO OUR, UH, BAYTOWN ENGAGE WHERE WE'VE PLACED A SURVEY, AND THEN WE ARE GOING TO BE ABLE TO, AND IT'S VERY SIMPLE, IT'S A THREE QUESTION SURVEY. UM, AND THEN BE ABLE TO KIND OF FARM THAT, UM, FEEDBACK EVERY SO OFTEN AND MAKE SURE THAT, UM, WE'LL PROBABLY BE PRESENTING SOME OF THAT, UH, IN THE FUTURE, UH, ON A PERIODIC BASIS AS WELL. [00:55:01] SO I WANTED TO MAKE SURE THAT YOU WERE AWARE THAT THAT WAS HAPPENING. SO I MADE, I KNOW I MADE A REQUEST THAT FOR EVERY, UH, CO THAT'S ISSUED WOULD BE A SURVEY FOR THE KIND OF THE CUSTOMER EXPERIENCE ON, ON ANY KIND OH, WELL, ON, YOU KNOW, OBVIOUSLY ON THE COMMERCIAL WORLD. UM, IS THAT SOMETHING THAT'S INCORPORATED ALREADY OR IS THAT SOMETHING WE CAN WORK TOWARD? ANY BUILDING PERMIT THAT YEAH, ANY, ANY PERMIT THAT'S IN THERE RIGHT NOW. AND WE CAN ADD IT. AGAIN, IT'S, IT'S VERY EASY TO ADD. SO WE CAN ADD IT AT ANY STEP THAT WE'D LIKE, BUT WE FELT IT MADE THE MOST SENSE TO ADD IT AT THE END. SURE. AB AB, ABSOLUTELY. SO A LOT OF TIMES WHAT I'LL SAY IS WE, WE GET FEEDBACK FROM, FROM PEOPLE WHO WENT THROUGH A PROCESS AND THROUGH AN EXPERIENCE, UM, WITH THEIR BUSINESS. AND SO IT'S A USEFUL TOOL SO WE CAN IMPROVE AND SO, AND ABSOLUTELY. SO, OKAY. YES SIR. QUICK, THE SURVEYS OR THE RESPONSES BACK, ARE THEY IDENTIFIABLE OR ARE THEY ANONYMOUS? UH, THEY'RE ANONYMOUS. OKAY. GOOD QUESTION. OKAY. SO BE IT THAT WE'VE ADDRESSED ALL THESE ITEMS ON THIS, UH, WORK SESSION. UH, THIS MEETING IS NOW ADJOURNED. DO WE NEED TO TAKE A FEW MINUTE BREAK? YES. OKAY. SO WE'LL DO, WE'LL RECESS FOR ABOUT FIVE MINUTES. WE'LL COME BACK. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.